Frequently Asked Questions

Built on the belief of quality, we pride ourselves in being an industry leader. For many years, our team has utilized industry-equipped individuals that excel in crafting highly successful resumes. In result of our services, we have earned the benefit of watching thousands of our clients succeed in various employment opportunities. From here, we plan on helping thousands of more individuals stand out in the job market, getting them one step closer to earning the job of their dreams.

90% of resume companies are what we like to call resume factories. These companies will usually have a very compelling approach to monetize on individuals looking for a resume. Once hired, these companies will then outsource your resume to non-english speaking countries. This results in a confusing process and often times, low quality work. Here, at Aced Resume, we work with a team of in-house representatives offering you the best quality and best service you can possibly get.

We simply use the best writers, the best resources, and have the best delivery system of any resume writing service. Most resume companies will provide you with "just the resume" and not the "application process" behind getting your dream job. Not only do we build you an interview-winning resume, but we also provide you with incredible tools and resources that you can use after receiving your resume to secure your new position, faster.

Over the years, we have had the experience working with over 34 major industries, involving over 50 fields of operation. This wealth of experience has permitted us to fulfill the needs of a varied clientele from various industries. Below, you will find listed the major industries that we have worked with:
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Accounting & Finance
Administrative
Automotive/Parts Manufacturing
Beauty & Wellness
Business & Management
Construction
Education
Engineering
Government
Healthcare
Hospitality & Catering
Human Resource
Information Technology (IT)
Insurance
Legal
Logistics
Maintenance & Repair
Marketing
Medical
Military
Nursing
Production
Public Service
Real Estate
Restaurant & Hospitality
Retail
Sales
Security & Protective Services
Social Work
Sport & Fitness
Trades
Transport & Logistics
Transportation
Warehousing

Our turnaround times vary depending on requested services. Resumes are typically delivered within 3-5 business days. For immediate needs, we offer a 48-hour Expedited Service at an additional cost.

We utilize a collaborative approach that involves 3 major elements to ensure the quality and effectiveness of our services.

1.Executive Writing Professional: We assign you to a writer that is best suited for your industry. Most people that we work with have never had a resume professionally written before. Because of this, your assigned writer will walk you step-by-step though our easy-to-follow process, ensuring that you are both comfortable and satisfied with the delivered result.

2.Information Optimization: With the details you have provided us, we use our artificial intelligence tools to search your resume, supplying us with a comprehensive rundown review of what applicant tracking systems see. Outlining points of improvement, our writers then begin to optimize your resume content in appurtenance to your desired career path.

2.You: That's right, YOU! We want the resume to reflect what's most important. It is imperative that we not only structure your resume to be ATS compliant, but we also structure your resume to resonate with your own voice. In order to properly do this, we provide you with a complimentary interview with your writer as well as a brief questionnaire in which we will naturally get to know YOU better.

In addition to resume writing, we provide our clients the opportunity to take advantage of some of our other job-search services. When customizing your package, select any of our additional services that you need, and it will automatically be added to your order. Our additional services are listed below:

1. Cover Letter: Receive a professionally crafted introductory letter helping you stand out from competing applicants.
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2. LinkedIn Optimization: Appear in more search results to recruiters through an optimized and keyword rich LinkedIn Profile.
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3. Thank You Letter: Impress interviewers by going the extra mile to thank them for the opportunity to sit down with them.
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Our pricing structure varies depending on what you need. We are one of the only resume companies that fully allows you to customize a package unique to your needs. The pricing of our primary and optional services are listed below:

Primary Resume Packages:
Entry Level Resume: $147
Mid Level Resume: $227
Executive Level Resume: $ 287

Optional Services:
LinkedIn Optimization: $67
Cover Letter: $47
Thank You Letter: $27
Expedited Process: $67
Extended Revisions: $27
Interview Protection: $27

Communication is one of our principles. As one of our clients, we want you to feel connected and part of a safe process. That being said, we have made it as easy as possible to connect with your assigned executive writer. The most popular communication, method chosen by our writers, is by email. It helps us to chart our communications chronologically along with any change requests. If you need to connect with your writer via phone, by emailing your writer, you will arrange a phone call and they will give you a guide to coordinate a time that works best for you.

Before being employed as an AcedResume® Professional Consultant, all our writers are fully certified and tested. Being experienced in over 34 major industries, we are well positioned to fulfill our customers ' needs with a strong matching writer.

A few minutes after placing your order with us, you will be sent a brief questionnaire providing us with the details we need to properly place you with a strong matching writer.

Within 24 hours of filling out the brief questionnaire sent to you, you will be assigned to a writer best suited for your industry. Within the same 24 hours, you will then receive an introductory email from your writer including a brief background on who they are, some of their experience, and their plan meet your unique needs.

You are assigned to a writer based on the specific industry are pursing. We have many writers that are experienced in more than one field. Where we excel, is matching you with a writer, not only appurtenant to your industry, but also best suited for the job you are pursuing.

You should get in touch with your assigned resume writer for help. If you can not reach your writer for some reason or need to contact an authority official, you can email us with your needs at support@acedresume.com.

We normally ask that you email any requests to your assigned resume writer when given the rough draft of your resume or other service items.

You have 30 days to request any revisions from the date of receipt concerning the final copy of your resume. Any requests will be subject to charge after that.

In the rare case you are not happy with your writer, you can send us an email to support@acedresume.com to request a change in your assigned writer. We have several writers accredited throughout multiple industries. Once we receive your request, we will contact you to learn more about your inquiry and then match you with a writer that is better suited to your needs.

If you are not satisfied with the quality of your resume or have justified reasons behind requesting a refund, you are entitled to a full refund. We generally offer refunds within the first 30 days of the receipt of your final documented service items. To request a refund, send us an email to support@acedresume.com. Please include: your name, email used, and the reason behind asking for a refund. Upon processing your refund, you will receive an email confirmation letting you know that your request has been approved and processed. Refunds will usually reflect in your bank account within 5-7 business days.